Let us show you how easy it is to get started with a Hosted PBX.

It’s as easy as 1-2-3 !

Hosted Phone System Plans and Pricing

Small

2 to 19 Users
$25/user /month USD
  • $28 CDN /user per month
  • Includes all features listed below PLUS
  • 1 Auto Attendant
  • Up to 4 ring groups
Signup Here

Medium

20 to 99 Users
$22/user /month USD
  • $24 CDN /user per month
  • Includes all features listed below PLUS
  • Up to 2 Auto Attendants
  • Up to 8 ring groups
Signup Here

Large

100+ Users
$20/user /month USD
  • $22 CDN /user per month
  • Includes all features listed below PLUS
  • Up to 4 Auto Attendants
  • Up to 16 ring groups
Signup Here
Included Features
Toll Free Number (incl. 1000 min and then $0.03 each additional min)Enhanced Voicemail Call ForwardingDo Not DisturbMusic On Hold
Unlimited Local CallingUnlimited InboundUnlimited US and Canada CallingUnlimited Calling to other Think Simplicity Clients
Technical Considerations

Hardware

Need new IP telephones?  Not a problem, we can help.

Internet Connection Speed

  • Each call can use on average 88kbps.  If you expect more than one call at a time, and/or have more than one phone at the same location, the internet upload and download speed must be able to handle the calls to maintain crystal clear call quality.
  • A simple way to help you determine the amount of bandwidth required, simply multiply the number of concurrent calls by 88kbps.
    • For example for 4 concurrent calls the formula is:
    • 4 x 88kbps = 352kbps upload / download
    • Keep in mind if you have a single internet connection then voice traffic will be shared with data traffic.  Most internet connections today can handle several calls at one time, however everyones bandwidth usage varies.  Your VoIP Project Specialist will help you determine the required bandwidth.
Ordering Process
  1. Select a plan above by clicking on “Let’s Get Started” button under the desired pricing plan
  2. You will be prompted to create an account with your billing information and credit card. (Credit card will be processed for the first month billing upon the “Go Live” date)
  3. You will be contacted by your assigned VoIP Project Specialist to work with you on generating a service profile.
  4. Your service profile will be submitted to our engineers who will configure the services to your specifications.
  5. Your VoIP Project Specialist will schedule a “Go Live” date with you to get you using the services with ease.
Installation Process
  1. If equipment is required: The credit card will be processed and the equipment will be shipped to the client location
  2. Cloud Configuration: Think Simplicity will remotely setup the hosted services based on your profile.
  3. On-site Configuration: Think Simplicity configure the router, provision the telephones and test the equipment.
  4. If you are keeping your existing telephone number(s):
    1. Client will sign our LOA form (letter of authorization) and provide us with a copy of their most recent telephone bill.
    2. Think Simplicity will then submit the port and assign a temporary phone number(s).
    3. The current phone number(s) will be forwarded to the temporary number(s) until the port is completed.

Users can be added or removed at any time.  Just send us an email and we will get it done!

Support is available from 8am to 5pm Eastern Monday to Friday (24/7 technical support is available if needed)

We can be reached for support through the following methods:

Email to support@thinksimplicity.net

Phone: (866)836-9198 option 2.

We do not look to trap people into unnecessary service contracts.  Our clients stay because our services are great!

We do however understand that there are reasons that services may need to be cancelled, so we try and make the cancellation process as easy as the sign up process.  Below are the steps necessary to cancel services.

  1. Port Out Telephone Number
    If you would like to keep your existing number(s), you must first port the number to your new provider prior to a cancellation of services.  (You would work with your new carrier to facilitate this port request)
  2. 30 Day Written Cancellation Notice
    Please send an email to support@thinksimplicity.net requesting service cancellation 30 days prior the date you would like your services terminated.  This step will avoid any unnecessary charges to be automatically invoiced.
  3. DONE!

Now let’s get started by picking the right plan